Shipping Policy

Thank you for shopping with PetDuct.com! We’re committed to delivering your order as quickly and efficiently as possible.

📦 Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.

🚚 Shipping Time

Due to high demand, please allow up to 2 weeks for your order to arrive. We always aim to deliver sooner while ensuring quality handling.

You’ll receive a confirmation email with tracking details once your order has been shipped.

🌍 Shipping Locations

We currently ship worldwide. If you’re unsure whether your location is supported, please contact our support team.

📫 Shipping Rates

Shipping charges are calculated at checkout. Free shipping may be available on selected orders and promotions.

❗ Delays & Issues

Shipping delays may occur due to:

  • Customs processing
  • Carrier delays
  • Weather conditions

If your order is delayed beyond 2 weeks, please contact us for assistance.

💬 Need Help?

If you have any questions, contact us anytime:

Email: support@petduct.com