Shipping Policy
Thank you for shopping with PetDuct.com! We’re committed to delivering your order as quickly and efficiently as possible.
📦 Processing Time
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or public holidays.
🚚 Shipping Time
Due to high demand, please allow up to 2 weeks for your order to arrive. We always aim to deliver sooner while ensuring quality handling.
You’ll receive a confirmation email with tracking details once your order has been shipped.
🌍 Shipping Locations
We currently ship worldwide. If you’re unsure whether your location is supported, please contact our support team.
📫 Shipping Rates
Shipping charges are calculated at checkout. Free shipping may be available on selected orders and promotions.
❗ Delays & Issues
Shipping delays may occur due to:
- Customs processing
- Carrier delays
- Weather conditions
If your order is delayed beyond 2 weeks, please contact us for assistance.
💬 Need Help?
If you have any questions, contact us anytime:
Email: support@petduct.com