Privacy Policy

PetDuct.com operates this store and website, including all related information, content, features, tools, products, and services (“Services”) to provide you with a curated shopping experience. PetDuct.com is powered by Shopify, which enables us to deliver these Services.

This Privacy Policy explains how we collect, use, and disclose your personal information when you use our website or make a purchase.

By using our Services, you agree to the practices described in this Privacy Policy.

Personal Information We Collect

  • Contact details (name, address, email, phone number)
  • Payment information
  • Account details (login, password, preferences)
  • Order and transaction history
  • Customer support communications
  • Device and browser information
  • Website usage data

How We Collect Information

  • Directly from you
  • Automatically via cookies and analytics
  • From service providers and partners

How We Use Your Information

  • To process orders and provide services
  • To improve user experience
  • To send marketing and promotional messages
  • To prevent fraud and ensure security
  • To comply with legal obligations

Information Sharing

  • With Shopify and service providers
  • With marketing and advertising partners
  • With your consent
  • For legal or business purposes

Shopify Integration

Our store is hosted on Shopify. Your data may be processed by Shopify for analytics, security, and platform improvements. Please review Shopify’s privacy policy for more details.

Third-Party Links

We are not responsible for third-party websites linked on our store. Please review their privacy policies separately.

Children’s Privacy

Our Services are not intended for children. We do not knowingly collect data from minors.

Data Security & Retention

We use reasonable security measures to protect your data, but no system is 100% secure. We retain data only as long as necessary.

Your Rights

  • Access, update, or delete your data
  • Request a copy of your data
  • Opt out of marketing communications
  • Manage cookie preferences

International Transfers

Your information may be transferred globally with appropriate safeguards in place.

Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page.

Contact Us

If you have any questions, please contact:

Email: support@petduct.com